Frequently Asked Questions
We accept the following payment methods: Paypal, Mastercard, Visa, American Express, Maestro and Google pay.
After your payment is verified, we start working on your order immediately.
It usually takes 1-3 business days to process and ship your order.
Once your order has shipped, you will receive a shipping confirmation email with your tracking number so you are always informed about your order whereabouts.
Yes! We are happy to offer free shipping within the UK. Your order will be delivered at no extra cost.
Once your order has been shipped, you will receive a confirmation email with a
tracking number and a tracking link to track your order in real time.
We ship all orders with a tracking code, allowing you to track your
parcel at any time. Alternatively, you can easily track your parcel on our Track Your Order page.
Track your package as it makes its way to your door! 😊.
Yes, your satisfaction is our priority! We offer a 30-days money back guarantee. If you aren’t 100% satisfied with your purchase, you can return any unused items hassle free within 30 days of receipt.
please contact, and we’ll be
happy to arrange a refund or exchange.
Funds are returned to your original payment method or as store credit as.
For more info visit our return policy page.
At Luxe Avenue London, customer satisfaction is our top priority! Whether you have questions about your order, need help with sizing, or want to know more about our products, we are here for you.
You can email us at info@luxeavenuelondon.com or use our contact form. Our team is available Monday to Friday and will respond within 24-48 hours.
Thank you for choosing Luxe Avenue London – we look forward to assisting you!