Every order comes with a 30-day money back guarantee. If you’re not 100% satisfied with your purchase, you can return any unused items within 30 days of receipt — no questions asked.

Our physical store has now closed, but the webshop will remain open as long as stock lasts. The 30-day money back guarantee remains valid at all times, regardless of whether the store is open or not.

We accept the following payment methods: Paypal, Mastercard, Visa, American Express, Maestro and Google pay.

After your payment is verified, we start working on your order immediately.

Orders placed before 11:00 PM will be shipped on the same day.

Once your order has shipped, you will receive a shipping confirmation email with your tracking number, so you are always informed about your order’s whereabouts.

Yes! We are happy to offer free shipping within the UK. Your order will be delivered at no extra cost.

Once your order has been shipped, you will receive a confirmation email with a
tracking number and a tracking link to track your order in real time.

We ship all orders with a tracking code, allowing you to track your
parcel at any time. Alternatively, you can easily track your parcel on our Track Your Order page.

Track your package as it makes its way to your door! 😊.

Yes, your satisfaction is our priority! We offer a 30-days money back guarantee. If you’re not 100% satisfied with your purchase, you can return any unused items within 30 days of receipt — no questions asked.

Please contact us via email info@luxeavenuelondon.com or use our contact form. and we’ll be happy to arrange a refund or exchange.

Funds are returned to your original payment method or as store credit as.
For more info visit our return policy page.

At Luxe Avenue London, customer satisfaction is our top priority! Whether you have questions about your order, need help with sizing, or want to know more about our products, we are here for you.

You can email us at info@luxeavenuelondon.com or use our contact form. Our team is available Monday to Friday and will respond within 24-48 hours.

Thank you for choosing Luxe Avenue London – we look forward to assisting you!